SUPPORT

Our ability to provide O&M Services with dedicated manpower having expertise in domain and operations focussing on 100% AMR uptime and Customer Satisfaction

Visiontek Support

Linkwell Telesystems has been successfully designing, planning and implementing complex Meter Data Acquisition solutions for utilities since last six years and is empanelled by Power Finance Corporation Of India to participate and offer solutions for MDAS under the RAPDRP programme. We have built up a considerable level of expertise in the design and enterprise roll out of Meter Data Acquisition solutions in the utilities. As a logical extension of these skills, our utility clients can now benefit from focused end-to-end MDAS services which include the following activities :

1. Design
 

Studying of the RFP and designing the solutions which include

  • Offering Optimum solution based on the Tender requirements.
  • Selection of suitable hardware and features required for the design.
  • Selection of communication Technology.
  • Security
  • Scalability

2. Implementation
 

  • Preparation of Functional design specifications vis--vis tender specifications
  • Survey
  • Examining field requirements and availability of required hardware
  • Examining availability of network
  • PERT charts
  • Examining MIS requirements and implementation plan for any additional reports.

3. Installation and
Commissioning

  • Assessment of field resources and planning for additional resources as required.
  • Study and customization of solution.
  • Planning of meter reading and data transfer schedules.
  • Planning of suitable H/W and S/W resources at Data Centre.
  • Base control software installation and integration. Support for interfacing with third party softwares.
  • Training and Resources optimization

4. Operation and
Maintenance

  • Maintaining the facilities and customization as per needs of utility
  • Maintenance of H/W and S/W during warranty
  • AMC services